Reporting Fraud and Scams

If you receive suspicious materials, telephone calls or e-mails or if you are ever in doubt about information that supposedly came from a legitimate lottery, you can call the Iowa Lottery and ask for our Security Department; e-mail the lottery at: wmaster@ialottery.com; or mail information to the lottery at the address below. It will be helpful if you can provide us with a copy of any correspondence you received and/or the Web site address of any suspicious Internet site.

The Iowa Lottery's contact information is:

Iowa Lottery
2323 Grand Ave.
Des Moines, IA 50312.
Telephone: 515-725-7900
(TTY Relay Iowa: 1-800-735-2942)

You also are encouraged to report suspicious information or fraud attempts to your local police or sheriff's office.

In addition, you may also report suspected fraud to:

Iowa Attorney General
Consumer Protection Division
1305 E. Walnut St.
Des Moines, IA 50319
515-281-5926; 1-888-777-4590
E-mail: consumer@ag.state.ia.us
(Be sure to add your full name, mailing address and telephone number).

The Federal Trade Commission also works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or to get free information on consumer issues, visit www.ftc.gov or call toll-free: 1-877-FTC-HELP (1-877-382-4357). TTY: 1-866-653-4261. The mailing address for the FTC is:

Federal Trade Commission
Consumer Response Center
600 Pennsylvania Ave. NW
Washington, D.C. 20580
www.ftc.gov
1-877-FTC-HELP (1-877-382-4357)
TTY: 1-866-654-4261

Don't be scammed! If you ever have a concern about the Iowa Lottery, its products or operations, please call the lottery immediately at 515-725-7900 or e-mail us at Wmaster@ialottery.com. If you have a security-related concern, please report it directly to the Iowa Lottery Security Department at 515-725-7888.