Contact Us

How To Contact The Iowa Lottery

Listed below is information about how to contact us.

Putting Safety First

The Iowa Lottery is limiting public access to its offices to email and telephone to help mitigate the spread of COVID-19 illnesses. We anticipate this will continue for the immediate future. Players can mail or ship their tickets to us in most instances to claim prizes and we also offer curbside claims by appointment claims by appointment at our offices. In addition, we have a secure dropbox at lottery headquarters in Clive. Read more »

  • For Iowa Lottery office contact information, click here.
  • If you have a question, comment or concerns please use the contact form. Questions are answered during Lottery business hours, Monday through Friday from 8:00 a.m. to 4:00 p.m.
  • For information on the Iowa Lottery's Open Record Policy, click here (PDF file).