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FAQs

Prize Zone FAQs

General

What is the Prize Zone?

Prize Zone is a virtual club where the fun never stops, and there's always something new and exciting happening! It's a special part of the VIP Club that'll make the VIP experience even "VIP-i-er"!

What prizes can I win in the Prize Zone?

VIP Club members can enter ongoing Prize Zone promotions for cash, technology, Lottery tickets, gift cards and experiential prizes.

Which tickets can I use to enter Prize Zone promotions?

Eligible tickets for entry into Prize Zone promotions will vary, and not all tickets are eligible.

How can I get more information about upcoming Prize Zone promotions?

Check the Prize Zone page for more information. Be sure to check back often to see what's coming up so you can save the designated tickets to enter.

Prize Zone: George Strait and Chris Stapleton Concert

Which tickets are eligible to be entered in the Prize Zone for the Cyclone™ Basketball promotion?

Nonwinning $10 Luck scratch tickets (game #690) are eligible for entry in this promotion. No other Iowa Lottery tickets are eligible for entry in this promotion. Players will select either the Jack Trice Club prize package or the VIP Experience prize package when they enter their ticket.

What is included in the George Strait and Chris Stapleton Concert prize packages?

The Jack Trice Club Prize Package valued at $1,736.84 includes two George Strait, Chris Stapleton and Little Big Town concert seats on May 25, 2024 at Jack Trice Stadium™ with complimentary food, water and soda in the club, one parking pass and the required state taxes paid on behalf of the winner.

The VIP Experience Prize Package valued at $4,210.53 includes two George Strait, Chris Stapleton and Little Big Town concert seats on May 25, 2024 at Jack Trice Stadium™ in a premium location, one VIP Parking Pass with pre-show food, water and soda, two exclusive tour merchandise items, and the required state taxes paid on behalf of the winner.

Can I enter my ticket more than once?

No, each nonwinning scratch ticket will receive only one entry in the current category drawing.

Where is the concert being held?

The George Strait and Chris Stapleton with Little Big Town concert will be at Jack Trice Stadium, 1732 S. 4th St in Ames, Iowa on Saturday, May 25, 2024.

How do I receive the concert tickets and parking pass if I win a concert prize package?

Concert tickets and parking passes will be provided to the verified winner prior to the show by way of mailed tickets, or electronic transfer of digital tickets.

How do I become eligible to enter tickets in this promotion?

To enter, individuals must be a current member or join the Iowa Lottery VIP Club. Members will log into their VIP Club account, either at ialottery.com or through LotteryPlus mobile app. If you have the app, you can simply scan a ticket to enter. If you're not a member yet, join for FREE at ialottery.com.

How long do I have to get my tickets entered?

You can enter the George Strait Concert from 9:00 a.m. Monday, February 12, 2024 until 8:59 a.m. Monday, April 22, 2024.

How are winners notified if they have won?

Winners will be notified by the email that they use for their VIP Club account and prizes must be claimed by 4:00 p.m. May 2, 2024.

I can't find the number I need to enter from the front of my ticket. Can you help?

Be sure to scratch off all of the scratch material in the play area on the front of the ticket to uncover the 10-digit number you need. For the $10 LUCK ticket, it is located at the bottom of the play area. If you're having trouble finding the code, contact us and we'll be glad to help.

I'm getting an error that my ticket number is not valid. What should I do?

There are a few things we ask people to do when this occurs:

  • Be sure the ticket is not a winner. If the ticket is a winner, it will come up as invalid.
  • Double-check the numbers you are entering to be sure they are correct and that you have all the boxes filled in.
  • If you are not sure which numbers to enter, check the "scratch ticket example" link on the "Enter Drawings" page within the VIP Club.

How often can I enter this promotion?

You can make 40 attempts to enter tickets in a promotion(s) per day. After midnight your account will reset, and you can enter more tickets at that time.

Are the tickets for the concert prize packages transferrable?

The concert ticket prize package will be awarded to the winners and a valid ID is required to claim the prize package. The winner is permitted to gift the concert tickets after they have received the prize, if they desire.

Prize Zone: Cyclone Basketball FAQs

Which tickets are eligible to be entered in the Prize Zone for the Cyclone™ Basketball promotion?

Nonwinning $10 JACKPOT PARTY® Progressive InstaPlay tickets (game #146) purchased on or after November 3, 2023 are eligible for entry in this promotion. No other Iowa Lottery tickets are eligible for entry in this promotion.

Will I get to choose the basketball game that I want to win tickets for?

Yes, players will select the available basketball game of their choice when they enter their ticket in the promotion.

Where are the basketball games being held?

The Iowa State Cyclone™ basketball games are played at Hilton Coliseum, 1705 Center Dr. in Ames, Iowa.

What is included in the Cyclone Basketball prize package?

Each winner will receive four (4) basketball tickets to a specific game, a parking pass and $100 spending money (paid via check).

How do I receive the Iowa State tickets if I win a Cyclone Basketball prize package?

The basketball tickets are electronic tickets. You will receive the four (4) basketball tickets via email after your claim documents have been processed and the claim deadline has passed. The parking pass is a printed ticket and it will be mailed to your VIP Club member street address.

Can I win more than one Cyclone Basketball prize package?

You could win a Cyclone Basketball ticket prize package for each game category you enter.

Are the tickets for the Cyclone Basketball prize package transferrable?

The Cyclone Basketball ticket prize package will be awarded to the winners and a valid ID is required to claim the prize package. If desired, the winner is permitted to gift the basketball tickets after they have received the prize.

Prize Zone: Iowa Wolves Courtside Seats FAQs

Which tickets are eligible to be entered in the Prize Zone for the Iowa Wolves Courtside Seats promotion?

Nonwinning $50,000 Super Crossword (game #616) scratch tickets are eligible for entry in this promotion. No other Iowa Lottery tickets are eligible for entry in this promotion.

Will I get to choose the basketball game that I want to win tickets for?

Yes, players will select the available basketball game of their choice when they enter their ticket in the promotion.

Where are the basketball games being held?

The Iowa Wolves home basketball games are played at Wells Fargo Arena, 730 3rd Street in Des Moines, Iowa.

What is included in the Iowa Wolves Courtside Seats prize package?

Each home game Iowa Wolves package is valued at $300!

Each winner will receive:

  • 2 courtside, center court tickets, to an Iowa Wolves basketball home game at Wells Fargo Arena in Des Moines with complimentary food and beverages in the Courtside Club
  • 1 parking pass
  • $100 spending money (paid via check)

How do I receive the Iowa Wolves tickets if I win a basketball prize package?

You will receive the two (2) courtside, center court tickets and one (1) parking pass via email after your claim documents have been processed and the claim deadline has passed.

Can I win more than one Iowa Wolves basketball ticket prize?

You could win an Iowa Wolves basketball ticket prize package for each game category you enter.

Are the tickets for the Iowa Wolves basketball game transferrable?

The Iowa Wolves prize package will be awarded to the winners and a valid ID is required to claim the prize package. The winner is permitted to gift the basketball tickets after they have received the prize, if they desire.



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